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How to connect New Phone Number to Dondy

This guide walks you through connecting a new WhatsApp number to Dondy, one that doesn’t have any WhatsApp account (personal or business) currently connected to. This could be a Virtual number/E-sim/Land line..)

Connect to WhatsApp

  1. From the Dondy App homepage, follow the setup stepper Step 2 and click Connect to WhatsApp.
  1. Log in with Facebook, then click Continue.
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  1. Choose your Business portfolio. If you already have a verified one, select it. If not, choose another available portfolio or create a new one.
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  1. Select Create a WhatsApp Account & click Continue.
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Step 4 might look like this for some Users. Choose Start with a new WhatsApp phone number

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Add Your Business Details

  1. Fill out your business information. Make sure the Business name matches exactly everywhere.
  1. Select your country and time zone.
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Verify Your Number

  1. Choose the option for using a new number
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  1. Enter your country code and phone number & click Next
  1. Wait for the 6-digit code (OTP) from Meta, you can receive it by SMS or phone call.
  1. Enter the code and click Continue.
  1. Confirm to connect the number to your account, then click Finish.

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