dondy Help Center
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Start Here

Learn what Dondy does, install it on Shopify, and complete your initial setup.

4 Articles

🔗

Connect Whatsapp

Choose your phone number and connection method, connect WhatsApp, and resolve common setup problems.

7 Articles

🟢

WhatsApp Button

Add, customize, and troubleshoot the WhatsApp button on your Shopify store

5 Articles

📣

Message customers

Create message templates, set up automations, recover abandoned carts, and send campaigns.

8 Articles

📥

Inbox & AI Agent

Manage customer conversations, collaborate with your team, and configure the Dondy AI agent.

14 Articles

💳

Billing & Plans

Compare plans and understand message pricing, account balance, payments, invoices, and refunds.

0 Articles

🛡️

Deliverability & Compliance

Understand consent, message delivery, opt-outs, account health, and WhatsApp restrictions.

0 Articles

🔌

Integrations & API

Connect Dondy with Shopify tools and other apps using integrations, webhooks, and APIs.

0 Articles

Suggested Articles

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