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How to use a Display name (Free Meta Number) to connect to Dondy

This guide walks you through connecting a Display name to Dondy using a free number you can receive from Meta (starts with +1555)

Requirements: You Business Manager Portfolio must be verified and it’s name must match the WhatsApp account name (Identically). To make sure if you are verified Head to Security Center

For example: If Portfolio verified by name of Simon Shoe Brand, the WhatsApp account Display name you enter during setup must be = Simon Shoe Brand.
For example: If Portfolio verified by name of Simon Shoe Brand, the WhatsApp account Display name you enter during setup must be = Simon Shoe Brand.

Connect to WhatsApp

  1. From the Dondy App homepage, follow the setup stepper Step 2 and click Connect to WhatsApp.
  1. Log in with Facebook, then click Continue.
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  1. Choose your Business portfolio. If you already have a verified one, select it. If not, choose another available portfolio or create a new one.
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  1. Select Create a WhatsApp Account & click Continue.
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Step 4 might look like this for some Users. Choose Start with a new WhatsApp phone number

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Add Your Business Details

  1. Fill out your business information. Make sure the Business name matches exactly everywhere.
  1. Select your country and time zone.
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Verify Your Number

  1. Choose Use Display name only & click Next
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  1. Confirm to connect the number to your account, then click Finish.
  1. To check the number you Received from Meta head to Meta Business Suite > WhatsApp Accounts > Phone numbers
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Once your Number is Connected (green), you will be able to start sending messages with the free meta number.

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